User Agreement

1. Acceptance of Terms

This User Agreement (hereinafter — the Agreement) governs the relationship between the owner of the Catama service (hereinafter — the Service, the Website) and the user. By starting to use the Service (including registering or logging in via a third-party account), you confirm that you have read this Agreement and accept its terms. If you do not agree with the terms, do not use the Service.

The Service is primarily intended for use in entrepreneurial and other professional activities. By using the Service, the user confirms that they are not acting solely for personal, household, or family purposes.

2. Description of the Service and Provision of Services

2.1. Nature of the Service

Catama is a cloud-based software solution (SaaS) that provides users with tools to create personal product catalogs, manage inventory, and receive and process orders from third parties (customers).

2.2. Role of the Service

The Service is a technical platform. Catama is not a party to transactions between catalog owners and their customers and does not act as a seller, marketplace, or payment agent. All obligations related to orders arise directly between the user and their customers.

2.3. Free Use

At present, the Service may be provided free of charge. The Service Owner reserves the right to introduce paid features or subscription plans at any time by publishing relevant information on the Website.

2.4. Paid Services and Subscription Plans (if applicable)

• If paid services are introduced, access to them is granted on the basis of 100% prepayment in accordance with the applicable Subscription Plans.
• Payment may be made using the methods available on the Website (including bank transfers or payment systems after integration of the relevant solutions).
• All taxes and fees related to the use of the Service in the user’s jurisdiction shall be borne by the user independently.

2.5. Refund Policy

Since access to the Service’s features is provided digitally and in real time, refunds for already paid and provided access periods are not available, except where expressly required by the mandatory laws of the user’s country of residence, which cannot be limited by agreement of the parties.

2.6. Changes to Functionality

The Service Owner has the right to modify, update, or remove any features of the Service at any time. The Service is provided on an “as is” basis.

2.7. Warranties

The Service Owner does not guarantee that the user will achieve any commercial results, sales volume, profit, or customer interest.

3. Registration and Account

To use the Service features, you must log in via a third-party authentication account. You undertake to provide accurate information and are solely responsible for maintaining the security of access to your account.

We reserve the right to suspend or terminate access to an account in the event of a violation of this Agreement or applicable law, as well as for technical or other necessary reasons.

4. Rules of Using the Service

4.1. User Obligations

When using the Service, you agree to:

• Comply with the laws of your country of residence and applicable international law.
• Provide accurate information during registration and keep it up to date.
• Not use the Service to post illegal, offensive, fraudulent content or goods that are restricted or prohibited from circulation (narcotic substances, weapons, unauthorized brand replicas, etc.).

4.2. Responsibility of the Catalog Owner

As a user (catalog owner), you bear full and sole responsibility for:

• The content of your catalog (texts, images, prices).
• Processing your customers’ personal data in accordance with applicable law (including obtaining consent for data processing necessary to fulfill orders).
• The quality, safety, and delivery of goods/services offered in your catalog.

The Service Owner is not the controller of the personal data of the user’s customers, does not determine the purposes and means of processing such data, and bears no responsibility for the user’s processing of such data.

4.3. Prohibited Actions

Any activity aimed at destabilizing the operation of the Service, hacking attempts, sending spam through the Service tools, or using the Service in ways that may cause reputational or material damage to the Service Owner is prohibited.

4.4. Moderation

The Service Owner reserves the right (but is not obliged) to review catalog content. In case of violations, access to the catalog or account may be restricted or blocked without prior notice.

4.5. User Content

The user guarantees that the goods and services posted in the catalog, as well as their descriptions, comply with the laws of the country where they are offered and do not infringe the rights of third parties.

5. Intellectual Property

5.1. Rights to the Service

All materials available through the Service, including design elements, text, graphics, illustrations, software code (frontend and backend), databases, and other intellectual property objects, are the exclusive property of the Service Owner or the respective rights holders.

5.2. Limited License

The Service Owner grants the user a non-exclusive, non-transferable right to use the Service functionality solely for conducting their own commercial or informational activities (creating catalogs) within the framework of this Agreement.

5.3. User Content

All rights to content (description texts, product names, uploaded photos) added by the user to catalogs belong to the user. However, by uploading content, you grant the Service Owner a free-of-charge license to store, display, and transmit such content for the purpose of operating the Service (for example, displaying products to your customers).

5.4. Restrictions

The user is prohibited from copying, decompiling, modifying, or using the Service’s software code or design elements to create competing products or for any purposes not предусмотренных by this Agreement.

6. Limitation of Liability

6.1. “As Is” Principle

The Service is provided on an “as is” basis. The Service Owner does not guarantee that the Service will meet your subjective expectations or operate uninterrupted or error-free.

6.2. Disclaimer for Transactions

The Service Owner is not a party, intermediary, or agent in transactions between users and their customers. We are not liable for:

• Financial losses arising from interactions between seller and buyer.
• Inaccurate information about goods provided by catalog owners.
• Failure or improper performance of obligations by any party to a transaction.

6.3. Technical Limitations

The Service Owner is not liable for interruptions caused by failures on the part of hosting providers, domain registrars, internet providers, or other force majeure circumstances.

The Service Owner is not liable for restrictions or termination of third-party services and platforms used for the operation of the Service.

6.4. Limitation of Liability

To the maximum extent permitted by the laws of Georgia, the liability of the Service Owner is limited to an amount not exceeding the cost of the Subscription Plan paid by the user for the last month (if paid services apply). If the Service is used free of charge, the Service Owner’s financial liability is excluded. This clause applies to the extent permitted by applicable law, including mandatory consumer protection provisions.

6.5. Data Loss

We take measures to protect data but are not liable for data loss not caused by our fault, nor for indirect damages or lost profits. The user undertakes to independently ensure backup of data размещаемых in the Service.

7. Amendments and Termination

We reserve the right to amend the terms of this Agreement and the functionality of the Service. Significant changes may be announced on the Website or via the provided contact details. Continued use after the changes take effect constitutes acceptance of the new terms. We may terminate or restrict the provision of the Service (in whole or for individual users) with or without prior notice in cases предусмотренных by law or Service policies.

8. Governing Law and Dispute Resolution

8.1. Governing Law

This Agreement and any relations arising in connection with the use of the Service shall be governed by the laws of Georgia.

8.2. Pre-trial Procedure

In the event of any disputes or disagreements, the user must send a written claim to the Service Owner’s email address указанному in Section 9. The claim review period is 10 business days.

8.3. Jurisdiction

If a dispute is not resolved through negotiations, it shall be submitted to the competent court at the place of registration (location) of the Service Owner in Georgia.

8.4. Language of the Agreement

If this Agreement is provided in multiple languages, in case of discrepancies between versions, the version in the language in which the user expressed consent to the Agreement shall prevail.

8.5. Severability

If any provision of the Agreement is declared invalid by a court, this shall not affect the validity of the remaining provisions.

9. Contacts

For questions related to this Agreement and the operation of the Service, the user may contact the email address indicated on the Website or by other means expressly specified by the Service Owner.

10. Personal Data

Personal data processing is carried out in accordance with the Privacy Policy posted on the Website, which forms an integral part of this Agreement.